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At CoralVue, we prioritize transparency in our return policy and aim to provide all essential information to our customers. If you have any questions or if our return policy is unclear, please feel free to reach out to us at support.coralvue.com. A member of our customer care team will be more than happy to assist you with any inquiries you may have.
Important Details:
Only items purchased directly through Store.CoralVue.com are eligible for return. Items bought from third-party retailers must be returned according to those retailers' policies.
Returns of full-price and sale merchandise must be made within 14 days of your order date unless the item is marked "Final Sale."
No, "Final Sale" items cannot be returned, exchanged, or subject to price adjustments. Examples of final sale items include:
Eligible returns must be shipped at the customer's expense. CoralVue does not supply shipping labels for returns.
Ship eligible items first-class, prepaid, and insured to:
CoralVue
RMA # (Contact Support for RMA Number)
505 JF Smith Ave.
Slidell, LA 70460
Products must be unused and in good condition with the original packaging and documentation attached.
Price adjustments will be honored within seven (7) days of the original purchase date and refunded in the original form of payment. Only full-price item(s) can receive price adjustments and are subject to approval from the customer care team. Discounted items such as open box, overstock, closeout, and refurbished items cannot receive price adjustments.
No, all international orders are final sales.
Select returns are subject to a 20% restocking fee.
Contact the customer care team immediately at support.coralvue.com within 72 hours of receiving the product.
If repair or replacement of the product isn’t possible, our customer care representative will review your case for a potential refund.