CoralVue Oulet and Parts Store Return Rules

• Only items purchased through Store.CoralVue.com are eligible for return. Items purchased through our third-party retailers are subject to the individual retailers' return policies. CoralVue DOES NOT accept returns purchased through third-party retailers.
• Returns of full-price and sale merchandise must be made within 14 days of your order date unless the item is marked "Final Sale" or purchased from the "Outlet" section of the store.coralvue.com website.
• "A Final Sale" badge calls out final sale items; these items may not be returned or exchanged and are not subject to price adjustments.
• Eligible returns must be shipped at the customer's expense.  
• You must have an RMA to return the item. 
• To obtain an RMA number, please submit a ticket at www.coralvue.com/support and include a copy of the original receipt. No returns will be accepted without a copy of the paid receipt.
• Please ship the eligible items(s) first-class, prepaid, and insured to:

                       CoralVue
                       RA # (Contact Support for RA Number)
                       505 JF Smith Ave
                       Slidell, LA 70460

• Products must be unused and in good condition with the original packaging and documentation attached.
• Price adjustments will be honored within seven (7) days of the original purchase date and refunded in the original form of payment.
• International orders are all final sales.
• Shipping and handling costs, gift box costs, and other charges are non-refundable.
• Select returns are subject to a 20% restocking fee.  
  
  

Shipping Instructions

Please make sure to properly package the returned product using peanuts, bubble wrap, or any other reliable packing material. Don't forget to include the proof of purchase, a note explaining the issue, and your return address information. Once we receive the product, we will refund, repair, or replace it as necessary and send it back to you as soon as possible. All items are returned via FedEx Ground or US Postal Service. If you need expedited shipping, please request pricing through your support ticket.

Return Restrictions

In the case of items damaged during shipment, please get in touch with our customer care team immediately at www.coralvue.com/support.

Price Adjustments

A one-time price adjustment may be made with the original invoice within seven (7) days from the ship date on full-price merchandise purchased at coralvue.com only. To receive a price adjustment for eligible items, please submit a ticket at www.coralvue.com/support.

Receiving Credit for Your Return

• You can expect a refund in the same form of payment originally used for purchase within 30 days of receiving your return. Your refund will include the cost of the item, plus any applicable sales tax, less 20% restocking fee, less the cost of return shipping if applicable.
• Shipping and handling costs are non-refundable.
• Gifting charges are non-refundable.
  
  

Damaged or Defective Items

In the case of items damaged during shipment, please immediately contact our customer care team at www.coralvue.com/support within 72 hours of receiving the product.

International Return Policy

All orders shipped internationally are final sales.